Why is it important for staff to model appropriate behavior during crises?

• A. It creates confusion among young people
• B. It sets a negative example for responses
• C. It promotes positive responses through example
• D. It allows for more leniency in actions

Answer: (C)

Modeling appropriate behavior during crises is crucial because it promotes positive responses through example. When staff demonstrate calmness, control, and constructive problem-solving in high-stress situations, they provide a powerful visual and behavioral template for young people. This modeling helps to establish norms for behavior and equips individuals with the responses that are expected and encouraged in times of distress.

Young people often look to adults for cues on how to react. By displaying appropriate emotional regulation and conflict resolution skills, staff not only reinforce effective strategies but also foster an environment that minimizes escalation and promotes safety. Such behaviors can help de-escalate the situation and model the resilience and coping strategies that are essential in therapeutic crisis intervention.

The focus on positive examples contrasts sharply with confusion or negative modeling, which can exacerbate crises and negatively influence young people's responses. Overall, demonstrating appropriate behavior during crises supports the overarching goals of Therapeutic Crisis Intervention, which include helping young people manage their emotions and behaviors effectively.