What should staff prioritize during crisis prevention in TCI?

• A. Strict disciplinary measures
• B. Building relationships and open communication
• C. Minimizing contact with young people
• D. Guaranteeing immediate compliance

Answer: (B)

During crisis prevention in Therapeutic Crisis Intervention (TCI), the focus is on building relationships and fostering open communication. This approach is essential because strong, trusting relationships between staff and young people create a supportive environment that can de-escalate potential crises before they occur. By establishing open lines of communication, staff can better understand the needs and feelings of the young people they work with, which allows for proactive support and intervention strategies. This emphasis on connection and understanding is fundamental in mitigating conflict and promoting a positive atmosphere, ultimately leading to more successful crisis prevention.

In contrast, prioritizing strict disciplinary measures or guaranteeing immediate compliance can create an adversarial relationship that may increase tension and lead to crises. Minimizing contact with young people can also hinder the development of trust and communication, making it more difficult to address issues as they arise. Focusing on relationship-building and communication encourages a collaborative environment that is vital for preventing crises.