What outcome is desired from documenting incidents after a crisis?

• A. To assign blame to individuals
• B. To help everyone understand what occurred
• C. To keep the information confidential
• D. To avoid discussing the events with staff

Answer: (B)

The desired outcome from documenting incidents after a crisis is to help everyone understand what occurred. This process is crucial in analyzing the situation to identify triggers, responses, and outcomes associated with the crisis. By carefully documenting the incident, staff can reflect on the events, evaluate their actions, and recognize any patterns that may need addressing. This collective understanding is essential for improving future responses, enhancing communication among team members, and ensuring that everyone is on the same page regarding the incidents and lessons learned. Effective documentation ultimately contributes to creating a safer and more supportive environment for both staff and individuals in crisis.